Microsoft to open contact center
Microsoft is set to launch a contact center in Greece to serve its customers throughout Europe, Don Grantham, president of Microsoft Central and Eastern Europe told Prime Minister Antonis Samaras during a meeting at the premier’s office in Athens on Wednesday.
The center is the result of a deal between Microsoft and global customer service company Teleperformance, and will employ 350 people in the first phase of operation.
When in full swing, it will have some 550 employees, Grantham told Samaras.
The Microsoft executive also reiterated his company’s lasting commitment to supporting the Greek economy and people, and to contribute to the country’s effort to emerge from the crisis.
He added that Microsoft will supply the necessary software for an e-skills program that will train up to 500,000 unemployed Greeks through over 400 lessons on information technology and entrepreneurship over the next three years.