GuestFlip develops platform where hoteliers can see reviews
Greek startup GuestFlip has developed a platform that allows hotel owners to monitor feedback from customers on more than 50 online sites, such as TripAdvisor and Booking.com, and even Instagram hashtags.
The platform will also provide feedback analysis and statistics, allowing hoteliers to zero in on their services that garner the most negative, or positive, comments.
The Greek company has also developed an artificial intelligence-based system of targeted responses to critics.
The platform will be available from mid-September.