State sector on slow road to improvement

About one in two people polled believes that the quality of service offered by public offices has improved recently but still remains dissatisfied with the public sector, which is believed to trail well behind standards provided in other European countries. A VPRC survey, conducted between October 24 and November 10, found that 45 percent of the 6,000 people questioned believe that state services have improved in the last year. However, 56 percent replied that they are still unhappy with public offices. The citizens’ information and services centers (KEP) got the thumbs-up from 95 percent of respondents as ministers lauded improvements in the popular service launched by the previous PASOK government. «KEP have not just been boosted or increased, but the service has also improved,» said government spokesman Theodoros Roussopoulos.