Outsourcing firm goes Romanian

SR. Teleperformance, one of Europe’s leading provider of outsourced contact center services, announced yesterday a further development of its already extensive offshore/ nearshore network with the startup of Teleperformance Romania, a fully owned subsidiary of Teleperformance Greece. The firm said its Romanian subsidiary will offer, to both the local and the offshore/nearshore market, the complete range of services using the proven methodology, know-how, expertise and service quality acquired in Greece and internationally over the past 27 years. «With an annual average growth of 5 percent over the last years, a continuously improving infrastructure and the development of the service industry, the Romanian market provides us with a sound local market opportunity, while also serving nearshore and offshore markets with its large, skilled and multilingual work force,» said Yiannis Tourcomanis, regional director Southern Europe and CEO of Teleperformance Greece. For more information, visit: