Demanding customers

All kinds of tourists vacation in Greece, and nobody knows the different types better than the people who work at hotels. Dino Tornivouka, the man in charge of the Eagles Palace Hotel in Halkidiki, says: «Greeks traditionally don’t fit into timetables. They usually miss breakfast, so we serve it to them in their rooms. Germans want everything to be on time, organized and the room impeccably made up. The English want their food to be very hot. «As for spending money, it’s always the Greek who bargains over the price of the room but when they get here, the ones who never stint on expenses are the Greeks, the Russians and people from the Balkans.» The most demanding customers are usually American, Makis Daniiloglou, head of reception at a hotel on Myconos, told Kathimerini, and who recounted the case of an American customer who turned her room upside down when she found a mosquito there. She called reception at dawn in a rage to complain. «When I arrived, I found that her daughter had killed the mosquito but her mother had decided they would sleep in the car and demanded that I give her another room.»

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