Nine in 10 satisfied with KEP

Nine out of 10 Greeks are satisfied with the services provided by the government’s Citizens’ Advice Bureaus (KEP) which offer assistance in dealings with the public administration including the tax office, a new study has shown. An overwhelming 93 percent of respondents questioned by pollsters VPRC said they were happy with the speed of service offered by KEP, which has hundreds of branches across the country. Of the respondents, 92 percent were happy with the quality of the information they received and 81 percent said they were pleased with the availability of KEP services. The majority of the country’s KEPs operate 8 a.m. to 2 p.m., with the largest branches offering an afternoon service too. Of the citizens quizzed by VPRC, nearly seven in ten (68 percent) said they recognized the green KEP logo and referred to the service by its acronym. «With its innovative action, KEP is the vehicle that will bring our public administration into the future,» said Deputy Interior Minister Christos Zois.

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