CULTURE

Efforts made for full ticket refund

It seems that the financial incentive was particularly strong if over 4,000 ticket holders of the canceled Rolling Stones show turned up to the event’s ticketing agency for their refunds in the first couple of days after the reimbursement announcement. The agency, Ticket House, began refunding fans last Saturday and will continue to do so until October 5. Some 43,000 Rolling Stones fans had bought tickets for the show that had been scheduled for June 25 before it was finally canceled. Tickets, it should be reminded, were going for between 78 and 297 euros. The cancellation of this highly anticipated event, due to an injury sustained by guitarist Keith Richards which forced the band to reschedule its tour and cancel several European destinations, including Greece, the Netherlands and Sweden, has turned into a complicated issue for both the concert’s Greek organizer and ticket holders. The latter are being deprived of approximately 10 euros per ticket, which amounts to the fees charged by the tour’s chief coordinator and the ticket distributor, a foreign-based firm. The cut in refund money has prompted protest among ticket holders, who, rightly, are demanding the entire amount they spent on their ticket. A considerable number have resorted to legal action against the responsible parties. The show’s Greek organizer, Di Di Music, has posted an announcement outside Ticket House’s downtown agency that states the refund period’s duration, which was prompted, it notes, by the production’s cancellation, for which the band can be held responsible. The show’s organizer, in the announcement, says it has also taken the necessary action to gain reimbursement for ticket holders of the portion currently not included in the present refund amount. Representatives of the Greek firm, in various media statements, have reiterated the statement, insisting that they are doing all that is possible for ticket buyers to receive the entire amount they originally paid. Their sole concern, at this stage, Di Di Music representatives contend, is to avoid disappointing the concert-going public that has supported the firm’s activities for years. According to reliable sources, no compensation payments have yet been made to the local organizers of the legendary rock group’s canceled European dates. It is certain that if the refund issue is not resolved soon, the case will take on greater proportions, especially when the greater number of ticket holders return from their summer holidays.