Changing the rules mid-game
The government personnel responsible for drafting tax policy often issue circulars and decisions which have a huge impact on the average taxpayer yet seldom go to the effort of informing the public of changes to the tax code or breaking down the content of new measures in a simple way.
Instead, they prefer to blame the press for stirring the pot and resorting to populism when the public expresses confusion or outrage at new tax measures.
Every single decision and measure needs to be explained to the public through a system of regular information campaigns and other forms of awareness raising so that taxpayers know what is expected of them and what they can expect from the state.
In a country where hundreds of circulars are issued every year and where tax system changes are frequent, it’s only to be expected that the public has little trust in the system. It is the job of those in charge to earn this trust and build on it, not to enrage already overburdened taxpayers by them changing the rules at a whim and not letting them know about it.
