Banks enter the era of GenAI

Gone are the days of chatbots that appeared on a website and provided standard answers to specific questions from customers, without actually improving the service but rather irritating the customer.

One-size policies not a good fit for education

The fact that the digitization of the inconceivably exhausting bureaucracy for the Greek citizen has simplified procedures and accelerated daily operations in the private and public sector, offering time and cost savings, is undeniable.

Hoax bomb threats sent to schools lead to US-based company

The Russian webmail provider through which a spate of bomb threats were sent on May 29 to schools around Athens told the cybercrime division of the Greek Police that the account in question was opened through a VPN server located in the United States.

Greece introduces digital helper app for tourists

Tourism Minister Olga Kefalogianni and Digital Governance Minister Dimitris Papastergiou presented presented mAiGreece, a new digital app for Greek tourism at the National Gallery on Monday. 

AI app for tourists to be unveiled next Monday

In terms of AI integration in public administration, Greece is “at a good level,” Digital Governance Minister Dimitris Papastergiou said on Tuesday at the annual conference on “Shaping the Future of AI.”

Drones to scan beaches for violations

The Finance Ministry intends to investigate complaints regarding beach violations that are submitted to the MyCoast online application with the use of drones.

SYRIZA, PASOK react to Ιnterior Μinistry’s data breach

Opposition parties are demanding the resignation of Interior Minister Niki Kerameus following the outcome of Greece’s Personal Data Protection Authority (PDPA) investigation into unsolicited emails sent to the Greek diaspora ahead of the European elections. 

Most e-fraud via social media

More than three out of four fraud incidents (over 77%) recorded in 2023 started on social media platforms.

Way forward from card payments

Ten years or so after the start of the huge expansion of credit and debit cards in Greece, the country seems to have locked on the use of “plastic money,” lagging behind the modern trends of electronic payments.